Refund policy

Refund & Return Policy

Last updated: October 5, 2026

30-DAY RETURN WINDOW
You may request a return or refund within 30 days of delivery.
Items must be unused and in their original packaging.

We accept returns for both defective and non-defective items.

HOW TO START A RETURN
Email us at [wangrenfei@Gmail.com] with:
1. Your order number
2. A brief description of the issue
3. Photos showing the item and its packaging

We review every request within 2 business days and will reply
with the next steps.

REFUND WITHOUT RETURN (orders under $50)
We ship internationally from China. For small items, return
shipping costs more than the product itself and can take several
weeks.

For this reason, on orders under $50 we issue a full refund
without requiring you to ship the item back. You may keep or
responsibly dispose of the product — whichever is more convenient.

We may ask for a photo confirming the item's condition before
approving the refund.

For orders of $50 or more, we may ask you to return the item.
In that case we provide the return address and cover return
shipping when the item is defective, damaged, or incorrect.

WHAT WE COVER
- Item arrives damaged
- Item is defective or does not work as described
- Wrong item was shipped
- Item does not arrive within 60 days of shipment

WHAT IS NOT COVERED
- Damage caused by misuse, modification, or normal wear
- Items returned without contacting us first
- Requests made more than 30 days after delivery
- Items lost or damaged after delivery is confirmed by the carrier
- Clearance or final-sale items (marked as such on the product page)

REFUND PROCESSING
Approved refunds are issued to your original payment method
within 3-5 business days. Depending on your bank or payment
provider, it may take an additional 5-10 business days for the
credit to appear on your statement.

If your refund is not visible after 15 business days, contact us
and we will check the status with our payment provider.

ORDER CANCELLATIONS
Orders can be cancelled free of charge at any time before
shipment. Once an order has shipped, please follow the return
process above.

CUSTOMS AND REFUSED DELIVERIES
International orders may be subject to customs duties or import
taxes, which are the responsibility of the recipient. If a package
is refused or returned to us because customs charges were not
paid, the original shipping cost will be deducted from your refund.

LOST OR DELAYED PACKAGES
If your tracking shows no movement for more than 20 business
days, contact us. We will investigate with the carrier and, where
appropriate, send a replacement or issue a full refund.

EXCHANGES
We accept exchanges. The simplest way is to request a refund and
place a new order — this avoids the additional shipping time of a
traditional exchange. If you prefer a direct exchange, mention it
in your email and we will arrange it.

CONTACT
[wangrenfei@Gmail.com]
We reply within 24 hours, Monday to Saturday.